Business and residential contract clients of Cranston IT have a free, resourceful tool available to them that can help make life a lot easier. We call it the CranstonIT (CIT) Menu Bar, but it’s really more like our own little IT superhero. It sits quietly and innocently in the menu bar of your computer waiting till the time it needs to spring into action and save the day.

The CIT Menu Bar icon is installed as part of the CIT Alert System. Once the alert system is installed, the CranstonIT logo sits on your menu bar (the same bar where your date and time are located). Through this system, we are given real time updates on the health of your computer by monitoring your entire system including the hard drive and logic board. The alert system automatically notifies us when there is a potential complication with your computer so we can fix it right away.  It’s kind of like Batman’s bat phone or Spiderman’s spider-sense. Read More...

Tags: monitoring, Support, Alerts

Cranston IT understands that a working computer is vitally important to you. We also understand that any interruption in being able to use your computer costs you time and money. Here at Cranston IT, we have a solution to help detect common problems early and solve them as quickly as possible. With the CIT Alert system, you can take the worry out of your everyday operations.
CIT Alert (CITA) is a program available to our customers that use Mac computers. This program’s main purpose is to catch a problem quickly when it occurs. Once installed on a computer, CITA conducts hourly checks to ensure everything is running smoothly. During these hourly checks, any warning signs that indicate that vital software or hardware are failing are inspected. Read More...

Tags: Alerts, monitoring

There's no question that the information stored on your computer is of the utmost importance. Often your life is greatly affected when your computer is out of commission, no matter the duration of time. Here at Cranston IT, making sure that you have as few problems as possible and ensuring that the problems that do arise are solved quickly is our main goal. We’re always trying to give you “peace of mind” when it comes to your Apple products and with our new program, Watchman Monitoring, you can be even more worry free.
 
Watchman Monitoring is a new program available to all our residential and business customers using Macs. The program operates under a simple idea: catch a problem quickly when it occurs, and that’s exactly what Watchman Monitoring does. We install the Watchman program on your computer and it runs hourly checks to ensure that everything is running smoothly. Read More...

Tags: monitoring, Free, Watchman